How does the rental work? How do I end my rental? Where can I use the bikes? Do I need a helmet? I have a problem renting/returning the bike. What should I do? Can I rent several bikes at the same time? How long can I rent a bike for? How long can I ride for? Can I charge the bike myself? How can I adjust the saddle height on an e-bike? Can I ride an e-scooter with a passenger? Where can I park the bikes? Can I park the vehicle outside the Pick-e-Bike zone? I have a problem renting/returning the bike. What should I do? Please call the Pick-e-Bike Service Team on 0848 02 03 04.