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- I was involved in an accident with my Pick-e-Bike. What should I do?
- There’s something missing from the bike (mirror, helmet etc.) but I can still ride it. What should I do?
- Something on my bike was broken before I set off and it’s no longer fit to ride. What should I do?
- The e-bike isn’t moving properly, it feels like it’s locked. What should I do?
- I’ve left something in the bike. What should I do?
- I’ve changed my mobile number. What should I do?
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- How does the rental work?
- How do I end my rental?
- Where can I use the bikes?
- Do I need a helmet?
- I have a problem renting/returning the bike. What should I do?
- Can I rent several bikes at the same time?
- How long can I rent a bike for?
- How long can I ride for?
- Can I charge the bike myself?
- How can I adjust the saddle height on an e-bike?
- Can I ride an e-scooter with a passenger?
- Where can I park the bikes?
- Can I park the vehicle outside the Pick-e-Bike zone?
