Prices for additional services

Fees

Fee list

1. Fees
This fee list is part of the RENTAL AGREEMENT FOR E-VEHICLES.

1.1 Fees for extraordinary expenses

Pick-e-Bike may charge the User for extraordinary expenses in the event of fault on his or her part. Extraordinary expenses comprise in particular: – all expenses related to damage to the vehicle during the rental – all expenses related to the loss of a vehicle during the rental – all expenses related to an accident during the rental – all expenses related to an alleged violation of traffic regulations or alleged criminal acts during the rental

The fees are calculated based on the list of fees applicable at the time of booking the vehicle. The current valid list of fees can be viewed on the Pick-e-Bike website at www.pickebike.ch. Pick-e-Bike may unilaterally adjust the fees at any time with effect for all future vehicle bookings.

1.2 Policies

a) Excess in the event of accident or damage to vehicles
In the event of deliberate or negligent damage to the vehicle, an insurance excess of CHF 200 plus a processing fee of CHF 50 shall be charged.

b) Fines
Fines shall be charged along with a CHF 25 processing fee.

c) Criminal prosecution/offences
The cost of assistance in criminal prosecution shall be charged at an hourly rate of CHF 110 if there is sufficient suspicion of an offence. There is a minimum charge of one hour.

d) Driving without a valid driving licence
An additional fee of CHF 50 shall be charged for driving without a valid driving licence, driving with a revoked licence or driving when subject to a driving ban.

e) Handover of the vehicle to third parties (unauthorised transfer)
If a vehicle is handed over to unauthorised third parties, a processing fee of CHF 50 shall be charged for blocking and deleting the user.

f) Travel expenses for servicing in the event of customer fault
Travel costs for service calls in the event of customer fault are charged at an hourly rate of CHF 110. There is a minimum charge of one hour.

g) Unauthorised travel abroad
An additional fee of CHF 100 is charged for unauthorised journeys abroad.

h) Parking a vehicle outside the Pick-e-Bike zone
A service fee of CHF 10 shall be charged for the collection of vehicles parked outside the Pick-e-Bike zone.

f) Illegally parked vehicles
A fee of CHF 100 is charged for re-parking illegally parked vehicles.

g) Loss of vehicles or accessories (battery, helmet etc.)
In the event of loss of vehicles or accessories, the value of the item in question at the time shall be charged along with an additional processing fee of CHF 50.

h) Dirty vehicles
If vehicles are made dirty, a processing fee of CHF 100 shall be charged in addition to the cleaning costs.

i) Breach of other rental conditions
Expenses incurred in the event of a violation of other rental conditions shall be charged along with a fee of CHF 100.

1.3 Queries

Queries may be sent to the following address:

Pick-e-Bike AG, Grenzweg 1, CH-4104 Oberwil, hello@pickebike.ch